Terms of Service

Last updated: May 5, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Orbis Solutions ("Orbis," "we," "us," or "our"), a general partnership registered in the Province of British Columbia, Canada.

By accessing or using the Orbis website located at orbissolutions.ca (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using the Website.

These Terms apply to all visitors, users, and prospective clients of the Website. They govern your use of the Website only. The terms and conditions governing Orbis's service delivery to clients are set out separately in the applicable Client Service Agreement.

2. About Orbis Solutions

Orbis Solutions is an artificial intelligence workflow automation company that designs and deploys AI-powered business tools, including customer service chatbots, appointment booking systems, and automated workflow solutions, for business clients. The Website serves as an informational and marketing resource describing Orbis's services and facilitating initial contact with prospective clients.

Nothing on this Website constitutes a binding offer of services. Engagement of Orbis's services requires the execution of a separate written Client Service Agreement.

3. Website Use and Acceptable Conduct

3.1 Permitted Use

You may use this Website for lawful purposes only and in accordance with these Terms. You may access and view the Website's content for personal, informational, and business evaluation purposes.

3.2 Prohibited Conduct

You agree not to:

1. Use the Website in any way that violates any applicable federal, provincial, or local law or regulation;
2. Transmit or facilitate the transmission of any unsolicited commercial communications, spam, or harmful content;
3. Attempt to gain unauthorised access to any part of the Website, its underlying systems, or any related networks or servers;
4. Use any automated means (including bots, scrapers, or crawlers) to access, collect, or extract content from the Website without Orbis's prior written consent;
5. Impersonate Orbis, any Orbis representative, or any other person or entity;
6. Upload or transmit viruses, malware, or any other malicious code;
7. Interfere with or disrupt the integrity or performance of the Website or the data contained therein;
8. Engage in any conduct that could damage, disable, overburden, or impair the Website or its servers.

3.3 Contact Form

Information submitted through the Website's contact form is subject to our Privacy Policy. You agree to provide accurate and truthful information when contacting us and not to misrepresent your identity or affiliation.

4. Intellectual Property

4.1 Orbis Content

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Orbis Solutions or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws (collectively, "Orbis Content").

4.2 Limited License

Orbis grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and view Orbis Content for your personal, non-commercial, informational purposes only. This licence does not permit you to:

1. Reproduce, distribute, publicly display, or create derivative works of any Orbis Content without prior written permission;
2. Use any Orbis Content for commercial purposes;
3. Remove or alter any copyright, trademark, or other proprietary notices;
4. Frame or mirror any part of the Website without Orbis's express written consent.

4.3 Trademarks

"Orbis Solutions" and associated logos and branding are trademarks of Orbis Solutions. Nothing on this Website should be construed as granting any licence to use any trademark displayed on the Website without the written permission of Orbis or the applicable trademark owner.

4.4 Feedback

If you submit any feedback, suggestions, ideas, or comments regarding the Website or our services ("Feedback"), you grant Orbis a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, and incorporate such Feedback into its products and services without any obligation to compensate you or maintain confidentiality.

5. Disclaimer of Warranties

5.1 Website Content

5.2 No Professional Advice

5.3 Accuracy and Completeness

Orbis makes reasonable efforts to ensure that content on the Website is accurate and current. However, Orbis does not warrant that the Website will be error-free, complete, or up-to-date. Orbis reserves the right to correct any errors or omissions at any time without notice.

5.4 Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience only. Orbis has no control over the content of third-party websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply any endorsement by Orbis of the linked website.

6. Limitation of Liability

6.1 General Limitation

6.2 Cap on Liability

6.3 Exclusions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, Orbis's liability is limited to the maximum extent permitted by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Orbis Solutions and its partners, employees, and agents from and against any and all claims, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of or access to the Website; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or information you submit, post, or transmit through the Website.

8. Privacy

Your use of the Website is subject to Orbis's Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection and use of your personal information as described in the Privacy Policy.

9. Availability and Modifications

9.1 Website Availability

Orbis makes no representation that the Website will be available at all times or without interruption. The Website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond Orbis's control. Orbis shall not be liable for any loss resulting from the Website's unavailability.

9.2 Modifications to Website

Orbis reserves the right to modify, suspend, or discontinue the Website or any part thereof at any time, with or without notice, and without liability to you.

9.3 Modifications to Terms

Orbis reserves the right to modify these Terms at any time. Changes will be effective upon posting of the updated Terms to the Website with a revised "Last Updated" date. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must cease using the Website.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Province of British Columbia.

11. Services Governed by Separate Agreement

For greater clarity, these Terms govern your use of the Website only. The engagement, delivery, scope, payment, intellectual property, liability, and all other terms and conditions relating to Orbis's AI automation services are governed exclusively by the written Client Service Agreement executed between Orbis and each client. In the event of any conflict between these Terms and a Client Service Agreement, the Client Service Agreement shall prevail with respect to the relevant services.

12. General Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Orbis with respect to your use of the Website and supersede all prior agreements, understandings, and representations relating to the same.

12.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable or severed if modification is not possible, and all remaining provisions shall remain in full force and effect.

12.3 Waiver

Failure by Orbis to enforce any provision of these Terms shall not constitute a waiver of Orbis's right to enforce that provision or any other provision in the future.

12.4 No Assignment

You may not assign or transfer your rights or obligations under these Terms without Orbis's prior written consent. Orbis may assign its rights and obligations under these Terms freely.

12.5 Contact

For questions or concerns regarding these Terms, please contact:

Questions about this policy? Contact us at orbissolutions.ai@gmail.com

Orbis Solutions · Kelowna, British Columbia